💬 Get in Touch
We'd Love to Hear From You
Got a question about your order, a product, or just want to share a photo of your pet? We're here.
Email Us
For order questions, returns, and general support:
support@shopawplay.com
support@shopawplay.com
Response Time
We reply to all emails within 24 hours on business days (Mon-Fri).
Weekend inquiries are answered first thing Monday.
Order Issues
Have your order number ready when you reach out - it speeds things up! Find it in your
confirmation email.
Follow Us
Tag us in your pet photos! We share our favourites on TikTok and Instagram.
@shopawplay on TikTok & Instagram
@shopawplay on TikTok & Instagram
⚡ Average response time: under 4 hours during business hours
Send Us a Message
Fill out the form and we'll get back to you within 24 hours.